Our operational structure is set up so that we manage your meeting based on a client-centric team approach from inception to conclusion. A “Meeting Manager” and “Meeting Coordinator” are assigned based on experience and skill set and remain consistent throughout the entire event.

This approach works because of our people. The Gray Team is comprised of a group of experienced and trained professionals who are experts in their fields. More than 50% of our staff are meeting planners with an average of 15 years industry experience. Our customer service score of 9.2 (out of 10) year-to-date reflects the enthusiasm, devotion, and sense of proprietorship that our teams show on every project, every day.

Several key associates have achieved CMP (Certified Meeting Professional) status - a nationally recognized level of expertise within our industry. We promote involvement in industry associations and the continuing education opportunities made available.

The advantage of partnering with Gray is the knowledge that your programs will be supported by experienced meeting professionals who produce results.